Combryx · How It Works · Ontario Builders

TRADE
LOGIC.
MODERN
SYSTEM.

Built by a carpenter who worked for Tarion and five Ontario builders. Every feature exists because of a real problem found on a real job site.

35+
Years in the trade
5
Ontario builders worked inside
1
Founder who sat inside Tarion
0
Competitors with this background
The Problem

Six reasons every Ontario
builder needs a better system.

Documented across five real Ontario builders — in person, at the management level — before a single line of Combryx was written.

01
Pain 01

Your data lives in five different places

Coordinator spreadsheet. Tech WhatsApp thread. Super notepad. Homeowner file in a cabinet. When Tarion calls, finding the complete picture takes hours — and pieces are always missing.

02
Pain 02

BRP deadlines managed by memory

A 120-day Builder Repair Period that expired because nobody was tracking the form auto-submission date. An RFC triggered early by a homeowner that added the 30-day pre-conciliation BRP without the builder knowing. Statutory deadlines under ONHWPA that no one is actively watching. These don't result in warnings — they result in conciliations you should have won.

03
Pain 03

Conciliation you're not ready for

The work was done. The issue was addressed. But when Tarion files a conciliation request, the documentation trail is scattered. Cases you should win get lost because the paper record doesn't tell the story the way it happened.

04
Pain 04

Software that fights your workflow

Platforms built for a generic construction company in any jurisdiction — with Tarion fields added as an afterthought. You spend more time adapting your process to the software than the other way around.

05
Pain 05

The field and the office aren't talking

A tech completes a job on site. The coordinator doesn't know until they call. The gap between site and office costs time every single day.

06
Pain 06

Locked in with no way out

Annual contracts. Proprietary data formats. Export fees buried in the fine print. Platforms that count on switching costs to retain customers rather than building something worth staying for.

Before vs. After

What changes on day one.

✗ Before Combryx
Tarion deadlines tracked in a spreadsheet — or not tracked at all
PDI walkthrough on paper — signed form filed in a cabinet
Tech completion updates via text or phone call to coordinator
Conciliation prep is a scramble through multiple folders and drives
OBC and CPG questions answered by memory or internet searches
No-shows logged in a notepad, rescheduling done by phone tag
Homeowner interactions undocumented — no audit trail
Signed into a contract that charges to export your own data
✓ With Combryx
CSS form schedule tracked per unit — Day 41, 183 & 366 auto-submissions monitored from CPP signature
PDI on the tablet — homeowner signs on glass, PDF auto-emailed and vaulted
Tech taps "complete" — coordinator sees it in real time, photo in the case file
Defence Vault exports a conciliation-ready package with one click
Lex Structura answers CPG and OBC questions with specific citations
No-show tap → case updated → coordinator notified → reschedule queue
Every homeowner interaction timestamped — becomes evidence if needed
Full data export anytime, free, no ticket, no waiting period — forever
The Daily Flow

A day in the life.
Your operation, connected.

No phone tag. No missing photos. No paper trail that disappears.

01
7:00 AM
Field Tech — In the truck
Opens the app. Today's jobs are already there.

Pre-loaded from the office the night before. Address, unit, deficiency description, homeowner name, and scheduled time — all on one screen. Tap the address and it opens in Maps. No calls to the office. No paper route sheet.

Works offline — no signal needed in the parkade
02
9:15 AM
Field Tech — Unit 112
Job done. Photo taken. Marked complete in 15 seconds.

Tap "Mark Complete." Camera opens. Completion photo required before confirming. Photo queued for sync. The coordinator sees it appear in their dashboard the moment the phone hits LTE on the way to the next lot.

Coordinator notified automatically — no call needed
03
10:30 AM
Site Super — Walking the site
Spots a defect. Logged in 30 seconds. Office has it before they get back to the trailer.

Tap the camera button. Photo first — always. Choose category from six large buttons. Voice-record or type a 10-second description. Select the lot. Submit. Draft case appears in the coordinator's queue for review.

Draft case in office system before the super reaches the next lot
04
2:00 PM
PDI Inspector — Unit 301 closing walkthrough
Room-by-room checklist. Homeowner signs on the tablet. PDF sent before they leave the unit.

Structured room-by-room inspection. Camera opens automatically on any flagged item. At the end: homeowner signs on glass. Inspector signs. PDF generated on-device, emailed to homeowner, uploaded to Defence Vault. Outstanding items become warranty cases.

Signed legal document in the Vault before the inspector leaves the building
05
3:45 PM
Warranty Coordinator — Office
Tarion deadline alert fires. One click to see everything needed.

The system flags a BRP window closing in 11 days for Unit 512 — the homeowner already triggered an RFC on Day 42, so the full 150-day BRP (120 + 30) is counting down. The coordinator opens the lot, sees all open cases and which trades are assigned, and escalates the two at risk. Email reminders already sent.

Proactive — not reactive. The system tracks RFC status and BRP stage simultaneously.
06
4:58 PM
Director — Tarion calls about a conciliation
Pull the Defence Vault package. One click. Walk into that room ready.

Every status change, every photo, every signed document, every homeowner communication — timestamped and organized in a single export. PDF formatted for Tarion's process with full timeline, CPG citations, and evidence chain. Generated in under a minute.

Conciliation-ready package in 60 seconds — built from everything already in the system
What You Get

Six capabilities.
One connected system.

Each capability solves a real problem found inside real Ontario builders. Not features invented in a boardroom.

🛡️
The Foundation

Warranty Management That Actually Works

End-to-end warranty case management built around how Ontario statutory warranty actually operates. Everything timestamped, photographed, and documented automatically.

Open, track, resolve, and appeal warranty cases
Work order scheduling with auto-reminders to trades
AI triage classifies incoming cases and drafts responses
Every interaction logged — becomes evidence if needed
⚖️
The Tarion Edge

CSS Form Schedule & BRP Deadlines. Tracked Precisely.

CPP / PDI signature starts the Tarion clock. The three auto-submission windows (Day 41, 183, 366), the 120-day BRP, and the homeowner RFC status are all tracked simultaneously — so you always know exactly where you stand and how much repair time remains.

Tarion clock starts at CPP/PDI signature — automatically
Day 41, 183 & 366 auto-submission windows tracked per unit
120-day BRP + 30-day pre-conciliation BRP (150 days total)
RFC status tracked — alerts the moment a homeowner requests conciliation
Lex Structura AI answers OBC Part 9 and CPG questions
🔐
The Differentiator

Defence Vault — Conciliation Ready. Always.

Every case generates an automatic audit trail. One click exports a PDF package formatted for Tarion conciliation. Built by someone who has sat in that room and knows exactly what an adjudicator looks for.

Per-case audit trail built from day one
One-click conciliation export formatted for Tarion
CPG citations attached automatically via Lex Structura
Cases you should win — you will now win
📱
The Field

The App That Works Without Signal

Designed for the field guy, not the office manager. Three taps max for any common task. Works offline in concrete parkades and unfinished basements. Syncs silently when signal returns.

Log a defect with a photo in under 30 seconds
PDI walkthrough with dual signature and auto-PDF
Phase sign-off from site triggers draw request in office
Role-based — tech sees jobs, PM sees everything
🧩
The Business Model

Buy One Module. Grow into the Rest.

Start with Warranty Core. Add Financial, Build Ops, Sales, Pre-Con, or IoT when ready — each module connects automatically to everything already running. No reinstall, no migration.

Warranty Core is a complete product on its own
Each added module creates new automated connections
Phase sign-off triggers lender draw automatically
Unit closed: keys revoked, homeowner provisioned
🔓
The Guarantee

No Hostage. No Contract. No Exit Fee.

Month-to-month. Cancel from settings. Full data export in CSV, Excel, and PDF — anytime, free. Custom development at a transparent hourly rate. If Combryx isn't earning your subscription, you should leave — and we make that easy.

Cancel anytime — billing stops that month
Full export always free — photos with metadata
Custom workflows and integrations on demand
Same-day support from someone who knows the trade

JOIN
THE HIVE.

Start with Warranty Core. Running in two hours. Cancel the month you decide it's not worth it. All your data comes with you — free, always.